From Documents tab, add a feature that allows faxing the same note to multiple people. This is easily done directly through Kno2 website, but not from ICAN. I have many geriatric patients, and I fax my notes to all providers. Many of my patients see multiple providers. So this improves efficiency. Also, I currently have major glitch in which the drop down menu "Fax To" does not appear (often the 1st fax works, but the 2nd does not). So this might help avert this.