Idea Forum

enable patients to make online appointments in calender through portal which can then be confirmed by provider

patients should be able to see clinician calender for openings and then put in a request for an appointment for a specific open slot as shown on the calender 

  • Guest
  • Aug 11 2018
  • Planned
  • Feb 17, 2020

    Admin Response

    This will be available via an integration with TimeTap - a feature currently in QA.

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  • Vidhu Singh commented
    20 Dec, 2019 04:12pm

    Finding the right appointment slot is the most time consuming process for the front desk in our practice. There has to be a good way for them to see open slots and find one which they like. I made an appointment thru ICAN on my dummy account in the system and it showed up instantly on my portal account. Patients could be shown full calendar with available slots (similar to outlook or google calendar). Providers/ Admin will need to have some control on whether they want to opt in to this feature and which patients can take advantage (turned off by default).